News
TARE Board Continues Recycling Contract
TARE Board Continues Recycling Contract
ARCHIVED PRESS RELEASE: Published 8-12-2010
The Tulsa Authority for the Recovery of Energy (TARE), the non-profit board which oversees refuse collection for the City of Tulsa, is allowing the new recycling service provider for the City of Tulsa, RR Waste Solutions, to continue on with their contract, which began June 1, 2010.
Company officials report that complaints per service day declined in July and are significantly down for August. The information was provided in a presentation given by RR Waste Solutions at the August 11 meeting of the TARE Board.
The City of Tulsa has been working with RR Waste Solutions, a Texas-based firm, to solve problems and reduce customer complaints.
The company reports that service is smoothing out because of several factors, including: a growing familiarity with the routes; the use of Real Time GPS in each of the two full-time recycling trucks; use of maps that are updated daily and maintained; and improved sorting to reduce contamination.
At a July 28 meeting of the TARE Board members voted to give the contractor two weeks to reduce the number of customer complaints by half. Complaints have now dropped to an average of 18 complaints per service day, from 40 per service day in July and 56 in June.
Board members want to see continued progress, and have asked that the company cut complaints down to 15 per service day by Aug. 31, 10 by Sept. 15 and 5 by Sept. 30.
RR Waste Solutions signed a two-year contract to provide the service for the City's 14,000 plus recycling customers.